At Zerostatic, we understand that managing static electricity can be challenging. To help you make the most of our anti-static products, we’ve compiled answers to some of the most frequently asked questions. Whether you’re new to static control or looking to optimise your current setup, these FAQs provide valuable insights and solutions.
Most popular questions
How do I know if I need anti-static protection in my workspace?
If your workspace involves handling sensitive electronic components, working with flammable materials, or operating in environments where static sparks could pose a risk, then anti-static protection is essential. Common signs that you need anti-static measures include frequent equipment malfunctions, static shocks, or noticing that dust and debris are attracted to certain areas.
Can I use anti-static sprays on all surfaces?
If your workspace involves handling sensitive electronic components, working with flammable materials, or operating in environments where static sparks could pose a risk, then anti-static protection is essential. Common signs that you need anti-static measures include frequent equipment malfunctions, static shocks, or noticing that dust and debris are attracted to certain areas.
How long does the anti-static effect last?
This depends on the environment and surface. In most cases, protection can last days or even weeks. High-friction or dusty environments may require more frequent application.
What is the shelf life of Zero Static products?
Unopened and properly stored, our products have a shelf life of up to 2 years. Store in a cool, dry place out of direct sunlight.
Which Zero Static product is right for me?
It depends on your application. If you’re looking for general-purpose anti-static treatment, our GeneralClear Anti-Static is ideal. For larger-scale or recurring industrial use, try our concentrate version.
Is GeneralClear safe to use on composite decking?
Yes. Many customers use it to treat static on synthetic or composite decking materials. It’s water-based and non-corrosive.
Can I use Zero Static products outdoors?
Yes, but environmental factors like rain, dust, and UV exposure may reduce longevity, so more frequent application may be needed.
General FAQs
What is static electricity, and why is it a problem in my workplace?
Static electricity is the build-up of an electrical charge on the surface of materials. It can cause serious problems in environments where sensitive electronics, flammable substances, or delicate materials are present. Static can lead to equipment malfunctions, damage to components, and even spark fires in extreme cases. Implementing anti-static measures helps prevent these risks and ensures a safer, more reliable work environment.
How do anti-static products work?
Anti-static products work by either dissipating static charges or preventing them from accumulating in the first place. For example, GeneralClear anti-static neutralize static charges on surfaces, while anti-static mats provide a grounding path for charges to safely dissipate into the ground. These products are essential in environments where static electricity can cause damage or safety hazards.
What is the difference between the concentrate and the ready-to-use version?
Our concentrates are designed for bulk users or those who prefer to control dilution ratios. The ready-to-use (RTU) versions are pre-mixed for convenience and ideal for immediate application without any preparation.
Do your products leave any residue?
No. When used as directed, Zero Static solutions dry quickly and do not leave behind any sticky or visible residue.
Where can I use Zero Static products?
Zero Static can be used on workbenches, plastic, metal, rubber, packaging materials, composite decking, and more. Always test on an inconspicuous area if unsure.
What if I need help choosing the right product?
We’re happy to help! You can contact us through our contact page or email us directly at [email protected].
Can I use Zero Static products on plastic or acrylic surfaces?
Yes. Our products are safe for most plastics and acrylics. We always recommend spot testing first to be sure.
Do I need to wipe the surface after applying?
In most cases, no. Our formulas are quick-drying and leave no residue. However, if over-applied, you may wish to wipe off any excess.
Are these products ESD-safe for electronics manufacturing environments?
Our products help eliminate static buildup but are not formally certified under ANSI/ESD standards. They can still be effective for general static control outside of highly regulated ESD zones.
What is the difference between anti-static and ESD-safe?
Anti-static” reduces or prevents static buildup. “ESD-safe” refers to products designed specifically for use in environments that require compliance with electrostatic discharge safety standards. Zero Static is anti-static, but not certified to ANSI/ESD standards.
How should I store my Zero Static products?
Store in a cool, dry place away from direct sunlight and heat sources. Avoid freezing conditions.
Are your products available in bulk?
Yes, we offer bulk sizes and wholesale pricing. Contact us for volume quotes or recurring orders.
Shipping & delivery
Do you ship Australia-wide?
Yes, we offer fast shipping across all Australian states and territories. Shipping costs and estimated delivery times are shown at checkout.
How long does delivery take?
Most orders ship within 1–2 business days. Delivery times vary by location:
Metro areas: 1–3 business days
Regional areas: 3–7 business days
How much is shipping?
Shipping is calculated at checkout based on your location and order size. Orders over a certain amount may qualify for free shipping (if applicable).
Do you offer express shipping?
Yes, express options are available at checkout for urgent orders.
Can I track my order?
Absolutely. Once your order is shipped, you’ll receive a tracking link via email.
What if my delivery is delayed or lost?
Please contact us at [email protected] with your order number and we’ll investigate immediately.
Knowledge base
We have more information on our products, how to tips and more.
Send message
We’re happy to help! You can contact us through our contact page or email us directly at [email protected].